Xcerlon Consulting Pte Ltd

home



solutions		Today, it is not an unfamiliar sign that companies, big or small, had been attempting to harness the prowess of Information Technology, IT in short, for integration with their operations so that their businesses can enjoy a cutting edge against other competitors. When they make these attempts, most are usually confronted with a multitude of teething problems while some others fare even more badly as they are utterly clueless about how to implement such IT integration. At Xcerlon, we have the professionals who are well-equipped with the essential knowledge and skills to help these distressed companies. From performance tuning of Oracle databases to implementing Cisco Systems internetworking products, Xcerlon conforms most aptly to the tasks. Xcerlon provides end-to-end systems consulting and management consulting starting from business strategic planning analysis with the focus trained on driving business value through technology innovation. We, at Xcerlon, understand that each company has its own identity and unique needs. Thus, we have four different consultancy services on offer to help companies blend IT in their operations for business optimisation. These four services, as listed below, address the three primary concerns of any company, namely business solutions, IT infrastructure and security management. Business Solutions. Microsoft Business Solutions Small Business Suite Infrastructure Outsourcing Companies, big or small, may have IT networks, systems or databases to manage and all these are critical to the day-to-day operations. Downtime due to malfunctions in these systems is certainly undesirable and the consequences, needless to say, are excruciating to experience. Just imagine the loss of important customer records when your database crashes and you do not have any backups, the breakdown of communication when your mail server hangs and late submission of your proposal because you have a have hard time coaxing your printer to work. Frustrating thoughts surely. At Xcerlon, we offer a host of Managed Services to help maintain the networks, systems and databases of these companies, thus easing your unnecessary agonies. These services, as listed below, are cost-effective and with them, companies’ resources will be available for more productive causes. Managed Services. Database Managed Service LAN Managed Service Web Hosting Service Email Hosting Service Network Managed Service Storage & Backup Managed Service System Administration Service

		Microsoft Business Solutions
		Xcerlon is a Certified Partner of Microsoft. As such, we have the expertise, technology and strong support from Microsoft to implement its suite of Microsoft Business Solutions. This suite consists of the following: • Accounting and Financial Management • Analytics and Reporting • Customer Relationship Management • Distribution, Sales and Inventory Management • E-Business • Human Resources and Payroll • Project Management • Retail Sales Management • Supply Chain Management This suite provides most of the popularly used IT-integrated business solutions, such as CRM, to help ease the load of your day-to-day business operations, enhance operational efficiency and increase cost savings.

		top
		Small Business Suite
		Xcerlon knows the need for an organisation to have a competent and reliable Local Area Network, or LAN, and its network of services. We have identified some basic network services which are deemed desirable for most, if not all, successful companies. Domain/Authentication Management Service Enable a secured network with individual employee log-in File Management Secure centralised resources Email Enable internet and external communications Customer Relationship Module Improves customer relationship quality and keeps customers' information Printing Shared printing resources FTP Intranet Allows file transfer within coorporation and posting of information and workflow improvement within coorporation through intranet Database Allows centralised storage of information and future application's developments

		top
		Infrastructure Outsourcing
		IT infrastructure is the pedestal to all IT integration. Having a reliable IT infrastructure is akin to having a sound backbone where all other IT operations evolve. Thus choosing and possessing the right hardware component is very important to your entire IT systems. With Xcerlon, you can be assured that your company will be equipped with the most suitable piece of IT infrastructure for business optimisation as the people in Xcerlon have the keenest knowledge of the market’s most up-and-coming technology and best of all, Xcerlon carry these products!

		top
		Database Managed Service
		The time taken to process business-critical applications will be protracted when databases expand. To manage these databases, precious time is exhausted and companies usually resort to costly means such as using advanced database tools and automation to ease their load. Are there no other alternatives in order to enjoy an optimal database performance at an affordable price? Certainly, there is one at least. At Xcerlon, we have Oracle Certified Professionals with the knowledge, skills and experience to help you keep your Oracle database systems always available and performing. Some of the tangible benefits you can take pleasure in this service are: • Cost effective and flexible extension of your IT team • Proactive database maintenance and quick resolution of problems by Oracle experts • Increased database uptime • Improved database performance • Constant database monitoring • On-site and off-site flexibility • Reliable support from a stable team of DBAs familiar with your systems

		top
		LAN Managed Service
		Most companies now employ a Local Area Network to run their IT systems in their organisations. From mail servers managing their corporate email accounts, database servers for storing and sharing of common information to even print servers to execute network printing, all these are integral to the LAN, in short for Local Area Network. Hence, the importance of the LAN to an organisation cannot be overlooked and the organisation’s reliance of the LAN can never be overstressed. Just imagine a day at work with your mailbox infested with virus-carrying emails, your database not accessible and your network printer not printing, how would you feel? Hopeless? Helpless? Not anymore if you choose Xcerlon to be your partner in managing your organisation’s LAN. Depending on the spread of your IT assets, Xcerlon had varying LAN Managed Service plans which your company can choose from. Some of the benefits you can enjoy from our LAN Managed Service are: • Cost effective and flexible extension of your IT team • Proactive database maintenance and quick resolution of problems by Oracle experts • Increased service uptime • Improved online service performance • Constant system monitoring • On-site and off-site flexibility • Reliable support from a stable team of technical experts • IT Support • Repair and temporary spares replacement • Backup and recovery facility

		top
		Web Hosting Service
		A corporate website not only portrays a company’s brand and image, but is also a widely accessible channel to tune in for news and information about the company. As such, the website is in a way a very critical asset to the company. However, as the website is very accessible, it will also be very vulnerable to illegitimate hacking. In addition, a website has to be available 24 hours a day, 7 days a week, as it is meant to be visited anytime, anywhere. So a question, would you like your corporate website to be hosted from a reliable and secure source, protected against security breeches by firewall technology, powered by an Uninterrupted Power Supply and have your website contents backup daily? If your answer is yes, then you might be interested by our Web Hosting Service. This is because, in Xcerlon, we provide all the aforesaid benefits in our Web Hosting Service and also include all the hardware, software, infrastructure and network connectivity to support and run your corporate website.

		top
		Email Hosting Service
		Electronic mails, or affectionately know as Emails, is an indispensable communication tool in today’s businesses. Similarly to hosting of corporate website, reliability and security are two factors in deciding the hosting source. Besides, accessibility to the emails, anytime and anywhere, is also an appealing plus point to have. In Xcerlon, we provide our Email Hosting Service in a reliable and secure environment, protected by firewall technology and powered on Uninterrupted Power Supply. In addition, we help you to monitor and manage the usage level of your company’s email account holders to ensure that all are transmitting mails without hiccups and so long you are connected to the internet, you can enjoy the convenience of checking your mails, anytime and anywhere, using our web mail!

		top
		Network Managed Service
		Firewalls? Cisco Systems? The first is an essential component in almost all IT network whose role is to secure the network against virus, worms and illegitimate network trafficking. The second, fashions like Mircosoft in the internetworking world, provides an array of premium networking products and system solutions. In Xcerlon, we have the expertise in these two fields of networking. Therefore, if you have the intention to safeguard your existing network with a firewall or if you have a delicate Cisco Systems network to maintain/expand, we are definitely up to task.

		top
		Storage & Backup Managed Service
		Have you ever experience the aghast feeling of losing a piece of very important company data and it results in a substantial lost in revenue? If you have, it may be time you appraise your IT systems again. Ask yourself these questions. Is your present data storage technology adequate, reliable and secure? Do you have the means to backup your data daily? If your answers are negative, you might want to enlist Xcerlon’s help in implementing the innovations of Taiwan’s storage and backup specialist, Proware Technologies Corp, in your present systems. These systems from Proware can easily backup and restore files and they do not require the installation of proprietary software in the machines. Also, these storage and backup systems are easy to set up with little initial cost and widely supports all operating platforms such as Microsoft Windows 98/NT/2000/XP, LINUX and Solaris. With an exclusive partnership with Proware Technologies Corp, Xcerlon offers you another cost-effective storage and backup alternative.

		top
		System Administration Service
		System administration is a critical aspect to the successful operation of many businesses. Today, most businesses rely on mission critical business applications that reside on company servers. For many businesses, the cost associated with monitoring and administering these systems can be quite substantial. Xcerlon can help to minimise these costs by providing System Administration Service on a full-time or project basis. We will work with you and your organisation to develop an effective strategy for monitoring and administering your mission critical systems. We will formulate a plan that meets your business requirements to ensure that your mission critical servers are operating at their highest capabilities and are protected from unplanned system “downtime”. In addition, we can develop a backup/recovery plan to protect your company data in the event of system failure resulting in data loss.

		top